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Delivery & Returns

You should expect to receive your goods within 5 days (usually far sooner) from when your payment has cleared, within Australia. International orders may take longer. Orders are sent via Australia Post.

Since our orders are sent through Australia Post we can not leave your order at the front door if you are not home. Australia Post will leave a card in your letterbox advising where and when you can pick it up.

Orders are sent with a tracking number which is automatically sent to you from Australia Post. If you don't find it in your inbox, check your spam or junk folder. If you still can't locate it, please email us.

Western Australia orders: Orders dispatched to WA can take anywhere up to 2 weeks to reach their destination through Australia Post.

Can I pick my order up?
At this point we have a postage only dispatch.

Where do you ship to?
We ship to all states and countries. You can estimate the shipping charges to your state or country when you are in the shopping cart.


We sincerely hope that you are completely satisfied with your Thumbs Out Australia purchase however should you need to return an item please download and read the following policy.

Exchanges and Returns Form (Please print this form)